The Helpline Trust was established in 1994, when the Law and Order situation had deteriorated in Karachi. It was born out of the need for GOOD GOVERNANCE and the Trust took up the challenge. We realized that the only way to improve the quality of life of the citizens of Karachi was to demand and advocate GOOD GOVERNANCE through the rule of law, accountability and a code of conduct in government and society.

To accomplish this, we have initiated formal and informal actions to draw the attention of the government and the citizens to the corruption and mismanagement in government and the misuse and abuse of authority and public funds. We have chosen mobilization of public opinion, civil action lobbying and legal struggle as our tools for change and have aimed our efforts at persuading and influencing those in government, politics and society.